AnyWhereTime
Aftersales & Support
Maximum uptime, highest line efficiency, reliable components, easy accessible parts, fast & on-time service as well a process optimization are naturally part of an aftersales model for modern process technology.
Aftersales is more than spare-parts and service visits. The "Portable Powder Blending" aftersales and service concept naturally allows for on-site visits or even faster on-line support. The full package of services is wider and more advanced with regards to product & technology development, innovation as well as potential business optimizations throughout the Industrial Agri-Food Value Chain. Nevertheless we intend to meet your demands anywhere anytime.
Standard components ∨
The "Portable Powder Blending" plant has been designed with strong focus on low maintenance and high reliability in all parts and functions of the plant. This allows for minimum stock requirements, ensures maximum uptime and thus ensures your promises to your customers are always met.
Service ∨
The "Portable Powder Blending" plant is designed to facilitate remote troubleshooting in order to minimize the need for on-site field service. In the rare event that a service engineer is required on-site we guarantee prompt response. Field service is also an option if you want professional repairs and preventive maintenance carried out on an ad hoc basis.
Preventive & Predictive Maintenance
Back-up 24/7 ∨
Human error or inadequate training are the most common causes of operating problems - problems that in most cases can be solved by one of our experienced service engineers providing advice over the phone.
Our Service Team provides a customer-specific hotline service through which your staff can obtain technical advice and guidance in accordance with your production needs.
Audit ∨
Our customized service & audit contract is the optimum way to organize the preventive maintenance of your equipment. We check your equipment, carry out adjustments and repairs if required, provide advice on optimization and issue a condition report.
